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Here are some common issues reported by our customers. Please refer to the help categories for more detailed information.

 A curated global marketplace for India-origin products - authentic, sustainable, and delivered worldwide.

 We currently ship to the USA, UK, UAE, and many other international destinations. You’ll see availability at checkout.

We deliver worldwide in 4 -14 business days, depending on your location.

 Import fees may apply based on your country. We either include them at checkout or inform you if payable upon delivery.

You’ll receive a tracking link via email once shipped. You can also check under “My Orders” in your account.

Visa, Mastercard, Amex, Apple Pay, Google Pay, and localized options where available - all securely processed.

Yes, before it ships. Email us at support@goglocal.store. After shipping, cancellations aren't possible - but returns are.

Returns are accepted within 14 days of delivery if the item is unused and unopened.

Email us at support@goglocal.store within 5 days of delivery with your order number and photos. We'll fix it.

Absolutely - we partner directly with verified Indian brands to ensure originality and safe global delivery.

No, but having an account helps you track orders, save addresses, and receive exclusive offers.

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Help categories